How do I manage pending withdrawals on PokerStars?

Can I have more than one pending withdrawal per payment method?

No. You can only have one pending withdrawal per payment method at a time.

This limit applies until the withdrawal is processed or cancelled.

 

How do I withdraw using the same payment method with a pending withdrawal?

To submit a new withdrawal using the same method, you must first cancel the existing one.

Alternatively, you can:

• Use a different payment method
• Wait until the current withdrawal is processed

 

How do I cancel a pending withdrawal on PokerStars?

Desktop

1. Go to the 'Cashier' → 'More' → 'Transaction history'
2. Select the transaction
3. Choose 'Cancel pending withdrawal'
4. Enter your password and confirm

 

Mobile and website

1. Go to 'Account' → 'Cashier'
2. Select 'Pending withdrawals'
3. Choose the transaction
4. Follow the cancellation steps

See Cancel a pending withdrawal on desktop

 

What are my options if I do not cancel the pending withdrawal?

You can wait for the pending withdrawal to be processed if you do not want to cancel it.

Once processed, you can submit a new withdrawal using the same payment method.