For Covid related issues players can reach out to us via ‘PokerStars Live Ask The Team’ Facebook Page, email at firstname.lastname@example.org or via the casino.
PokerStars Live tournaments are run in accordance with the Poker Tournament Directors Association Rules (TDA) and guidelines. Click here to read the full TDA rules.
The TDA rules shall be the prevailing version in the event of any discrepancy between the versions published on this web site regardless of language.
Please Note: deviation from or addition to the current TDA rules has been highlighted below (in bold). Please read carefully.
Section: Seating, Breaking & Balancing Tables
Tournament and satellite seats will be randomly assigned. A player starting in a wrong seat with a correct chip stack will move to the correct seat with his or her current total chip stack. Where applicable, players who collect their table and seat assignments will have their stacks put into play when all of their seat numbers have been sold.
Example - If a player receives Table 4/Seat 8, once all the #8 seats have been sold, all of the #8 seats in the tournament will have their stacks put into play.
10-handed events seat 10, 9-handed and 8-handed events seat 9 and 7-handed and 6-handed events seat 7 at the final table. No final table should seat more than 10. This rule does not apply to heads-up events.
Please Note: The following rules are unique to PokerStars Live events. Please read carefully.
Section: Warnings, Penalties, & Disqualification
A: Enforcement options include verbal warnings, one or more “missed hand” or “missed round” penalties, elimination, disqualification and exclusion from all PokerStars Live Events. For missed rounds, the offender will miss one hand for every player (including him or her) at the table when the penalty is given multiplied by the number of penalty rounds. Repeat infractions are subject to escalating penalties but may not always be imposed in a sequential order of severity. Players should know any actions worthy of a penalty may result in a wide range of discipline even for a first offense. Players away from the table or on penalty may be anted or blinded out of a tournament.
B: A penalty may be invoked for etiquette violations (Rule 70), card exposure with action pending, throwing cards, violating one-player-to-a-hand, or similar incidents. Penalties will be given for soft play, abuse, disruptive behavior, or cheating. Checking the exclusive nuts when last to act on the river is not an automatic soft play violation; TD’s discretion applies based on the situation.
C: Players on penalty must be away from the table. Cards are dealt to their seats, their blinds and antes are posted, their hands are killed after the initial deal, and if dealt the stud bring-in card they must post the bring-in.
D: Chips of an eliminated player shall be removed from play and they will be eligible to receive prizemoney. Chips of a disqualified player shall be removed from play and they will be ineligible to receive prizemoney.
E: Tournament Property – PokerStars Live Tournament chips have no cash value and are the exclusive property of PokerStars Live and may not be removed from the Tournament area(s) or the assigned event. Players found to be transferring chips from one event to another or from one player to another will be subject to penalties up to and including disqualification and exclusion from all PokerStars Live Events.
F: Any individual who encounters inappropriate behaviour on the part of another individual should immediately contact the Tournament Staff. This shall include, but is not limited to, any player whose personal hygiene or health has become disruptive to the other players seated at their table. The determination as to whether an individual’s personal hygiene or health is disruptive to other players shall be determined by the Tournament Staff which may, in its discretion, implement sanctions upon any such player who refuses to remedy the situation in a manner satisfactory to PokerStars Live.
G: Televised Feature Tables and Hole Cards – Players who enter a tournament that is a webcast or televised tournament, are required to cooperate with the filming personnel. This includes showing your hole cards to the card camera on the table. Failure to do so may result in a penalty.
PokerStars Live: Additional Information
1: Electronic Devices and Communication – Further Guidance
For the avoidance of doubt, the term Electronic Device includes, but is not limited to, the following devices, both known and unknown. Electronic Devices are not permitted to be placed on the playing surface, which includes any part of the poker table, at any time. Players are allowed to place items on the rail.
2: Chopping Prizes (Deal Making)
Deals will be allowed in all venues where it does not conflict with local gaming regulations. All deals will be reported to media.
3: Right to Cancel any Event or Tournament
PokerStars Live, together with the organising casino in which the Event will be held, reserve the right to cancel or alter any Event or Tournament at our sole and absolute discretion.
4: Right to Cancel Tournament (Minimum Players)
PokerStars Live, together with the organising casino in which the Event will be held, reserve the right to cancel any Tournament which does not have a minimum of 10 players entered by the start of said Tournament.
5: Right to Cancel Guarantee
PokerStars Live, together with the organising casino in which the Event will be held, reserve the right to cancel any Guaranteed Prize Pool where player attendance at the tournament is affected as a result of acts, events, omissions or accidents beyond the reasonable control of PokerStars Live such as acts of God, including but not limited to fire, flood, earthquake, windstorm or other natural disaster; war, threat of or preparation for war, terrorist attack, civil war, civil commotion or riots; voluntary or mandatory compliance with any law (including a failure to grant any license or consent needed or any change in the law or interpretation of the law); fire, explosion or accidental damage; adverse weather conditions (e.g. Typhoon Warning of 8 or higher).
6: Deals on TV Final Tables
When players ask to pause the clock to discuss a deal during the final table of an event, TV coverage will cut from live play to a short break, during which time the Tournament Director will ensure that all relevant information – player names, advertised pay outs, current chip counts, and so forth - are tallied and independent chip model (ICM) and chip chop (CC) numbers are calculated. A printed sheet will then be prepared clearly showing these details.
Upon presentation of this information:
7: Pace of Play
Players are required to always maintain a reasonable pace of play. Slowing down the game may result in penalties. TD decision will be final.
8: The Right to a Peaceful Game
All players are entitled to play the game in a peaceful environment without being badgered by other players.