The controller of your personal data is Rational Live Events (Malta) Limited of Villa Seminia, 8, Sir Temi Zammit Avenue, Ta’ Xbiex, Malta, XBX10111. This is who we refer to when saying "RLEM", "we", "our" and "us" etc. Please be aware that Limited Liability Company "DOMEIN" (Casino) will also be a controller of your personal data and you should refer to their privacy notice to understand how it will process your personal data.
Yes, RLEM has appointed a Data Protection Officer (DPO). Our DPO can be reached at firstname.lastname@example.org.
RLEM receives your personal data as part of your participation in live events where we are the partner. RLEM will receive your personal data from the Casino.
In accordance with data protection laws, we will only process your personal data when we have a lawful basis for doing so. We process your personal data if: (i) you have given your consent; or, (ii) it is in our legitimate interests to process your personal data, provided that none of these interests prejudice your own rights, freedoms and interests.
The following is a list of the purposes for which RLEM processes your personal data, and the lawful basis on which it carries out such processing:
|Tournament reporting||Legitimate interests to better understand our role in the event|
|Use of image/likeness/name on blogs, webcasts, media alerts, press releases, Pokerstars channels (social media and websites), Pokerstars promotional materials (online and offline), Pokerstars advertising (online and offline) and media/tv channels||Legitimate interests to promote our events and brand and where you would not feature prominently|
|Use of image on trade media sites||Legitimate interests to promote our events and brand and where you would not feature prominently|
|Research purposes||To better understand the events that we partner with|
|Use of image/likeness/name in promotional materials and campaigns where you feature prominently||Consent|
RLEM is part of the Group and there will be instances where your personal data is shared with other members of the Group. This will occur in the following circumstances:
We may also in the future share personal data with other members of our Group for purposes that are related to and compatible with those set out above. Finally, where we are required by law or regulation to share personal data throughout our Group for reasons beyond those set out above we will be required to do this.
In addition to the purposes involving the sharing of your personal data listed above, we will also disclose your personal data to processors we engage. We will have a contract in place with each such processor to ensure your personal data is kept secure.
We may also disclose your personal data in the following circumstances:
We store your personal data in the Isle of Man, a territory that has received an Adequacy Decision from the European Commission regarding its suitable data protection laws. Your personal data may also be accessed by members of the Group who are located outside of the European Union and in such cases we have implemented standard contractual clauses to ensure adequate protection of your personal data.
We will receive your personal data from the Casino. We may also share your personal data with third parties outside of the European Union and in all such cases we will ensure that standard contractual clauses or an Adequacy Decision is in place to protect your personal data.
We will take appropriate security, technical and organizational measures to ensure that your personal data is kept secure and to prevent the theft, loss or unauthorized access to your personal data. It is important to understand however that security can never be guaranteed and you will not hold us liable save where the security of your personal data is compromised due to our negligence.
If you have signed up to services offered by RLEM we may send you direct marketing in relation to other services offered by RLEM or its Group provided that you have given your consent to receive such marketing.
At any time you can manage your marketing consents via your user account. You can also unsubscribe by using the tools in any marketing communication you receive. Please note that if you unsubscribe from marketing it may take up to 5 days for this to take effect.
We may also use information you provide to us to show you relevant advertising and personalized content about our Group’s services on certain third party social media platforms (Social Media Sites), including sharing with Social Media Sites, made available to us through relevant service providers (e.g. Facebook, Twitter). If you do not wish to see these advertisements you can change your settings on the Social Media Sites. If you do not want us to share this information with Social Media Sites you can contact us directly.
You can learn more about cookies generally and how to disable them on your browser here.
You can learn more about what advertising cookies exist on your device and you can disable them directly by clicking here.
We retain your personal data for seven years. Seven years is calculated from the closure of your user account or where your user account has been dormant for this period. There are some exceptions to this retention period, namely:
You can update some of your personal data at any time via your user account. We request that when your personal data changes you update your user account as soon as possible. If you are unable to change your information via your user account, please contact customer support.
You have the following rights in relation to your personal data:
If you are unsure about your rights or are concerned about how your personal data may be processed, you should contact customer support or your national data protection supervisory authority.
If you would like to exercise any of your rights then you can do so by contacting customer support. Please be aware that while we will try to accommodate any request you make in respect of your rights, they are not absolute rights. This means that we may have to refuse your request or may only be able to comply with it in part.
When you make a request in respect of your rights, we will require proof of identification. We may also ask that you clarify your request. We will aim to respond to any request within one month of verifying your identity, but it may take longer (we will notify you if this is the case). If we receive repeated requests, or have reason to believe requests are being made unreasonably, we reserve the right not to respond.
If you have any complaints you have the right to contact your own national data protection supervisory authority (for example, in the UK this will be the Information Commissioner’s Office) however we do ask that you contact us in the first instance to allow us the opportunity to address your concerns.
If you have any questions regarding our use of your personal data, or you would like to exercise any of your rights, please contact our customer support in the first instance. You can also contact our Data Protection Officer at email@example.com.